ITCMSS S.A.R.L is a company specializing in digitalizing businesses and offering quality customer-centered experiences. Our services include customer service center, technical support, website and software development, recruitment and placement agency, training in technical education, and general trade.
Role Description
This is a full-time on-site role located in Douala PK8 . As a Televendeur avec Experience, you will be responsible for contacting potential customers via phone calls to promote and sell products or services. You will also maintain and manage customer databases, handle complaints, and process orders for callback.
Qualifications
Excellent communication and interpersonal skills
Fluent in French or English ( Biligual is a plus)
Experience in telesales or related field
Ability to meet sales targets and work in a fast-paced environment
Familiarity with customer relationship management (CRM) software and telephone systems
Self-motivated and able to work independently
High school diploma or equivalent required;Advance Level or above is a plus