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A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
ITCMSS OFFERS YOU A QUALITY SERVICE BASED ON ITS 10 YEARS OF EXPERIENCE IN THE FIELD. WE ALSO HAVE A DEDICATED TEAM AT YOUR SERVICE WHICH OFFERS YOU A SERVICE SIZED TO MEASURE YOUR EXPECTATIONS
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